Project Management

Role of Project Managers

The project manager acts as a link between the management and project.  He or she is a person, who communicates with the stakeholders to understand ‘what is to be achieved’ and derives a plan for ‘how to achieve it’. Turner specifies that the project manager produces detailed plans and schedules activities. The results are communicated to the corporate managers or clients through the project board as described in the project responsibilities chart.  A high level milestone plan is produced at the management level, which is detailed at the task level.

In other words, a project manager is a person who is responsible for the management of all phases of the project.

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Indian National Highways

Case Study

Development and Maintenance – The practices of Ministry of Surface Transport, A Government of India initiative

Based on research done by Amit Kumar at Ministry of Surface Transport, New Delhi, India. Dates spent: 15th December 2003 till 31st March 2004

Project Organization Background

The Government of India under the Ministry of Surface Transport (MOT) carries out the development and maintenance of national highways in India. The ministry is the nodal organization for the development of roads and bridges in the country. The total length of National Highways in the country is about 54,000 KM, for which the ministry is responsible for planning and development. The executing agencies are various state governments for the respective length of national highways falling under their State.  The projects are funded in the annual budget by the central government and allocated to the various state governments. The state governments undertake the execution of the works on National Highways through Public Works Department (PWD). PWD carries out the routine maintenance through their permanent work force and development works like widening by inviting bids from civil contractors.


The ministry undertakes the multiple projects of 18 months to 30 months duration.

Main Theme of this Paper

  • Ministry has faced time and cost overruns during implementation of highways projects. We would examine the organization structure of MOT and how creation of project manager organization resolved those issues.
  • Communication challenges dealing with stakeholders and project Organization.
  • The practices of the organization to handle highways development and implementation of projects.

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